Vinay Thorat - Product Designer

My Role

Product & Design Lead —Research, User Interviews, Interaction Design, Visual Design, User Flows, Frontend UI

Team

Akash Patro, DS Lead
Anurag Tiwari, SWE

Timeline & Status

1 Months, Launched in January 2024

Challenges

Previously, fleet owners using Exponent battery packs struggled with a poorly designed IoT tracking dashboard that was cluttered and difficult to navigate, complicating real-time tracking and data retrieval. Alongside critical UX issues, additional challenges included inefficient real-time vehicle tracking, ineffective energy management, and a lack of detailed analytics, all hindering operational efficiency and strategic decision-making.

Results

The revamped dashboard addressed these UX issues with a cleaner, intuitive interface that improved navigation and user engagement. It integrated real-time GPS tracking, organized layouts for vehicle and energy consumption details, and comprehensive analytics that allow for easy comparison and performance tracking over various periods. These enhancements not only streamlined operations but also significantly boosted confidence among fleet owners, improving transparency and the overall utility of the system provided by Exponent.

50%

Reduction in support

queries

70%

Reduction in avg. task completion time

10%

Reduction in Error Rate for Data Retrieval

Highlights

My Role

Product & Design Lead —Research, User Interviews, Interaction Design, Visual Design, User Flows, Frontend UI

Team

Akash Patro, DS Lead
Anurag Tiwari, SWE

Timeline & Status

1 Months, Launched in January 2024

Challenges

Previously, fleet owners using Exponent battery packs struggled with a poorly designed IoT tracking dashboard that was cluttered and difficult to navigate, complicating real-time tracking and data retrieval. Alongside critical UX issues, additional challenges included inefficient real-time vehicle tracking, ineffective energy management, and a lack of detailed analytics, all hindering operational efficiency and strategic decision-making.

Results

The revamped dashboard addressed these UX issues with a cleaner, intuitive interface that improved navigation and user engagement. It integrated real-time GPS tracking, organized layouts for vehicle and energy consumption details, and comprehensive analytics that allow for easy comparison and performance tracking over various periods. These enhancements not only streamlined operations but also significantly boosted confidence among fleet owners, improving transparency and the overall utility of the system provided by Exponent.

50%

Reduction in support

queries

70%

Reduction in avg. task completion time

10%

Reduction in Error Rate for Data Retrieval

Highlights

My Role

Product & Design Lead —Research, User Interviews, Interaction Design, Visual Design, User Flows, Frontend UI

Team

Akash Patro, DS Lead
Anurag Tiwari, SWE

Timeline & Status

1 Months, Launched in January 2024

Challenges

Previously, fleet owners using Exponent battery packs struggled with a poorly designed IoT tracking dashboard that was cluttered and difficult to navigate, complicating real-time tracking and data retrieval. Alongside critical UX issues, additional challenges included inefficient real-time vehicle tracking, ineffective energy management, and a lack of detailed analytics, all hindering operational efficiency and strategic decision-making.

Results

The revamped dashboard addressed these UX issues with a cleaner, intuitive interface that improved navigation and user engagement. It integrated real-time GPS tracking, organized layouts for vehicle and energy consumption details, and comprehensive analytics that allow for easy comparison and performance tracking over various periods. These enhancements not only streamlined operations but also significantly boosted confidence among fleet owners, improving transparency and the overall utility of the system provided by Exponent.

50%

Reduction in support

queries

70%

Reduction in avg. task completion time

10%

Reduction in Error Rate for Data Retrieval

Highlights